Delivery Policy

Delivery Policy

The platform www.olimpiaparking.com operates exclusively online, and the services offered consist of electronic reservations for access to the parking lots managed by OLIMPIA PARKING S.R.L.

1. Service Delivery
Since the provided service is digital, delivery occurs electronically immediately after payment confirmation. Customers automatically receive via email:
– Reservation confirmation
– QR code for the reservation
– All reservation details

No physical product delivery exists, and the reservation is considered delivered once the confirmation email is sent to the customer.

2. Parking Access
After the reservation is delivered via email, access to the parking lot is done by:
– Scanning the QR code at the access gate
– Automatic license plate recognition (LPR)

Customers can access the QR code anytime from their personal account.

3. Processing Time
Reservation processing is automatic and takes only a few seconds. Normally, the confirmation email is sent immediately after payment is completed.

4. Electronic Delivery Issues
If the customer does not receive the confirmation email within 10 minutes of completing the payment, it is recommended to:
– Check the spam/junk folder
– Contact our team at contact@olimpiaparking.com

5. 24/7 Availability
The platform operates continuously, and reservations can be made and delivered electronically 24/7.

Last update: July 2025